YouMail is a popular visual voicemail service. It offers many features like spam call blocking, custom greetings, and voicemail-to-text transcription. While it’s useful for many, you may still want to know how to cancel YouMail account and subscription.
Canceling a YouMail account and subscription is not that easy. It involves some important steps and all the steps need to be followed carefully and properly. This guide will walk you through each method of canceling your YouMail subscription and what important considerations to keep in mind.
How to Cancel YouMail Subscription?
YouMail allows its subscribers to cancel their subscriptions using different methods. You can do it either through their website or through the app store from where you subscribed. Both the methods to cancel YouMail subscription have been listed below:
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How to Cancel YouMail Subscription Through the Website?
If you have a paid YouMail plan, canceling through the official website is the recommended method. Here is how to cancel YouMail subscription through their website:
- Log in to Your Account: Go to YouMail’s website. Enter your phone number or email and password to access your account.
- Access Billing Settings: Click on your name in the top-right corner. Select Billing from the dropdown menu.
- Cancel Your Subscription: Under Your Subscriptions, click on Change Plan. Select Cancel Plan and follow the on-screen instructions.
- Confirm Cancellation: A confirmation message should appear. Check your email for a cancellation confirmation.
Keeping a record of a confirmation message can serve as a resolution in case of future disputes.
How to Cancel YouMail Subscription Through App Store or Google Play Store?
If you purchased YouMail via the App Store or Google Play, you must cancel it through those platforms. Here is how to cancel YouMail subscription through App Store or Google Play Store:
For Google Play (Android):
- Open Google Play Store.
- Tap your profile icon in the top-right corner.
- Navigate to Payments & Subscriptions> Subscriptions.
- Select YouMail and tap Cancel subscription.
- Follow the prompts to confirm cancellation.
For Apple App Store (iOS):
- Open the Settings app on your iPhone.
- Tap your Apple ID (your name at the top).
- Select Subscriptions.
- Find YouMail and tap Cancel Subscription.
- Confirm the cancellation.
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How to Cancel YouMail Account?
Canceling your YouMail Account means permanently deleting it. If you want to cancel YouMail account and erase all your data, follow these steps:
Through the YouMail Website:
- Log in to YouMail.com.
- Click your name in the top-right corner and select Billing.
- Scroll down and click Close Account.
- Follow the instructions to confirm permanent deletion.
Through the YouMail App (iOS):
- Open YouMail App.
- Tap the Menu (☰) icon.
- Tap Settings (Gear Icon).
- Scroll to Data & Privacy > Request Account Deletion.
- Follow the prompts.
Through the YouMail App (Android):
- Open YouMail App.
- Tap the Menu (☰) icon > Settings.
- Tap Activate/Deactivate > Return to Carrier Voicemail.
- Go back to Settings, select Account or Data & Privacy.
- Follow the prompts to delete your account.
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Conclusion
Canceling your YouMail account and subscription requires multiple steps, depending on whether you want to stop billing, deactivate call forwarding, or delete your account entirely. By following the correct method, you can ensure a smooth cancellation process.
If YouMail isn’t voicemailing your heart anymore, it’s time to send it straight to voicemail for good!
Frequently Asked Questions
What happens if I cancel YouMail subscription but don’t deactivate call forwarding?
Your calls will still be forwarded to YouMail, even if you cancel the paid plan. You must manually deactivate call forwarding to return to your carrier’s voicemail.
Can I reactivate my YouMail account after deletion?
No, once your YouMail account is deleted, all data is permanently erased and cannot be recovered.
Will I get a refund if I cancel my YouMail plan mid-cycle?
No, YouMail does not offer prorated refunds. Your plan will remain active until the end of the billing period.
Are there alternatives to canceling my account?
Yes, you can simply deactivate call forwarding instead of closing your account, allowing you to keep your stored voicemails while returning calls to your carrier’s voicemail.
