SoulCycle offers easy and smooth processes to its members. However, if you plan to cancel SoulCycle membership and no longer use their service then it’s a real help to know about their correct cancellation process.
Understanding the cancellation process beforehand saves time and effort. This guide will break down the different steps that you need to follow to successfully cancel SoulCycle membership.
How to Cancel SoulCycle Membership Online?
One of the easiest methods to cancel SoulCycle membership is through their website. This method allows you to handle this concern from your home.
- Visit the SoulCycle website on your web browser.
- Log in to your account using your registered email ID and password.
- Look for ‘Account Settings’ on the page.
- On the profile page, navigate to ‘membership details’.
- Follow the instructions shown on the screen and carefully follow the prompts to confirm your cancellation.
Once the process is completed, you will receive a confirmation email from the team.
Also, read How to Cancel Unison Membership
How to Cancel SoulCycle Membership Through The App?
If you are someone who prefers convenience, SoulCycle allows you to cancel your membership directly through the SoulCycle mobile application.
- Launch the SoulCycle mobile application on your phone.
- On the mobile app, go to your profile section.
- Locate membership settings on the page.
- Under membership details, look for cancel membership.
- Confirm cancellation and follow the on-screen instructions to confirm your cancellation.
After the process is completed, you will receive an update for confirmed cancellation.
Also, read How To Cancel Edge Fitness Membership
How to Cancel SoulCycle Membership on Call?
To ensure solutions to your issues, SoulCycle’s customer service team is available for your support. This team also helps and guides you through the cancellation process and makes it a direct and effective method.
- Find your local SoulCycle studio’s phone number on their website and navigate to your studio’s page to locate their customer service contact number.
- Call the SoulCycle Studio and raise your concern about the cancellation of your membership.
- Provide all necessary information, such as your name, phone number, email, and membership specifics.
- Follow their instructions as they guide you through the steps. You may also ask them about any other charges or fees, if applicable.
Before ending the call, ask for a confirmation email or message that verifies your membership cancellation.
Also, read How To Cancel Club Fitness Membership
How to Cancel SoulCycle Membership by Email?
Although sending an email may not be a primary method, you can cancel your membership via email if any other method does not work for you.
- Compose an email to SoulCycle customer service at yoursoulmatters@soul-cycle.com .
- Clearly state your need to cancel your SoulCycle membership and provide all the relevant details.
- Include your account information such as your name, phone number, email, and membership to ensure accurate processing.
- In case there’s anything else required from the SoulCycle team, they will update you via mail.
- Request a confirmation email from the team, which ensures the completion of the process.
In case you do not receive a response within a reasonable time, you can consider following up or using an alternative method for canceling your SoulCycle membership.
Also, read How to Cancel Goodlife Fitness Membership
Conclusion
Cancelling your SoulCycle membership is a very straightforward process when you follow the correct steps. You can cancel your membership online, via application, email, or by customer support contact number. Always ensure that you receive the confirmation email, where you can be assured that the membership is canceled and will avoid any future billing issues and avoid any unnecessary charges.
Frequently Asked Questions
Can I cancel my SoulCycle membership at any time?
Yes, you can cancel your membership at any time. But, make sure you check SoulCycle’s cancellation policy to avoid any unnecessary charges.
Will I get a refund if I cancel my membership?
Refund policies may vary on the terms of your membership. It is best to check the same with SoulCycle customer support for details on possible refunds.