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How To Cancel Siteground Subscription Plan | Cancel With These Easy Steps  

Ending your SiteGround subscription plan does not have to be complicated. Whether you have decided that you no longer require the hosting services or plan to switch to a different provider, this guide will help you navigate the process easily. Please make sure you follow these steps carefully and you’ll be able to cancel your subscription without any hassle.

How To Cancel Siteground Subscription Online


Follow the step-by-step guide given below to cancel your SiteGround subscription online:

  1. Login to your SiteGround user area. Visit the website on siteground and log in using your registered email address and password.
  2.  Navigate to the Client Area on the page and locate the Subscription plans.
  3. Under Client Area, find the cancellation option by going to Services followed by Hosting, and look for the desired hosting that needs to be canceled. You will find a cancel button there.
  4. Carefully read and review the displayed cancellation policy and click continue.
  5. If prompted, provide a reason for your cancellation. Then click on the “confirm cancellation” button and follow the on-screen instructions to finalize the cancellation steps.

Once your cancellation of SiteGround Subscription is done, you will receive a confirmation mail from them

How To Cancel Siteground Subscription Through Instant AI Assistant

In case you need advanced technical support to go through the process of canceling the SiteGround subscription plan, the SiteGround team provides assistance via chat and phone support. To get help from the team follow the steps below:

  1. 2Login to the client area and look for the “?” icon on the top right corner of the screen.
  2. Click on the icon and you will see a pop-up window on your screen.
  3. Click on View Help Center. On clicking you will be taken to the Help Center Homepage.
  4. On the help center homepage, you can use SiteGround’s automated Instant AI Assistant to get help with your issues.
  5. You can update your query on the chat and the AI Assistant will guide you through the process.

Once the process is completed, you will receive a confirmation mail about the query and cancellation of the SiteGround subscription plan.

How To Cancel Siteground Subscription Through An Expert

At times when the AI Assistant is unable to provide the required support, you can follow the following steps and get your job done with the help of an expert. Follow the below steps:

  1. Navigate to the Contact Us tab and choose the category closest to your query.
  2. On selecting the relevant category, check for the most appropriate topic in order to get assistance in an adequate manner.
  3. You may also be asked to go through the instant AI Assistant to convey your requirements and hence solutions will be recommended.
  4. You will finally be taken to contact an expert where you can connect with a SiteGround expert via call or chat.
  5. If you choose the chat option, you will be redirected to one of SiteGround’s support experts.
  6. Once you have ended the chat with them, you will also be able to rate them and provide your feedback as well.
  7. When you choose the phone option, a phone number will be displayed on your screen.

You can connect with the expert, share your requirements, and get a confirmation email once the task is done.

How To Cancel Siteground Subscription Through Ticketing

 In case you are facing an issue with your subscription which is leading to the cancellation of the same, you can simply raise a ticket with SiteGround and update them about the issue.

  1. You will see a simple form on your screens to report the issue. On navigating in the above mentioned scenarios, this form will auto-fill the support category topic as selected in the above steps. It will also automatically fill in your website.
  2. You can edit the subject of your ticket as per your issue and describe the same in detail. You can also upload an image of the issue that you are facing in this ticket.

Once you have updated your concerns in the ticket, you can view it under your Help Center> Support history. If you feel that the resolution has not been provided, you can escalate the ticket to a supervisor.

Conclusion

Once you have made a decision to cancel the SiteGround Subscription plan, you can easily navigate through the above mentioned steps and get the job done. The above article provides all the hassle free steps to go ahead with the cancellation of your SiteGround subscription plan. However, it is advised to check with the SiteGround’s customer support to understand more about their refund policies in case you are expecting anything.Happy Surfing!

Frequently Asked Questions

Can I cancel my SiteGround subscription at any time?

Yes of course, you can cancel your SiteGround subscription at any point in time.

Will cancelling my subscription delete all my site data?

Yes, when you cancel your SiteGround subscription, all your data is deleted too. It is advised to take a back up of all the things that may be needed by you in the future before you cancel your SiteGround Subscription.

Will I be charged an extra amount if I cancel my SiteGround subscription?

For cancelling the SiteGround subscription, there are no extra charges.


I have used siteGround for 14 days, will I get a refund on cancellation?

The money back guarantee typically applies to the new customers within a specific time frame which is 30 days for shared and 14 days for cloud. If you have specific questions for your refund eligibility, it’s best to contact SiteGround’s customer support directly.

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