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How to Cancel Plusnet Broadband | 2 Simple Ways

Do you want to cancel Plusnet Broadband Services? You need to understand how to cancel Plusnet Broadband whether you plan provider transition or plan service cancelation. This article provides step-by-step instructions on how to cancel Plusnet broadband.

Proper management of your broadband service helps you avoid unnecessary costs by eliminating unused services. You can choose flexible options to discontinue your broadband service through Plusnet. You can do it either through a cease of services or by switching providers. 

You will get detailed information about closing your Plusnet broadband account by understanding both notice periods and associated fees so you can plan accordingly. 

How to Cancel Plusnet Broadband by Switching to Another Provider?

The procedure to change your broadband provider remains basic since you only have to follow these simple steps:

  • Contact Your New Provider: The first step to accomplish the switch requires you to establish your new service with your chosen provider. The new provider you select will perform the transfer process before informing Plusnet about the service change.
  • No Need to Contact Plusnet Directly: The switch process does not require you to contact Plusnet directly because your selected provider forwards the notification to them.

The procedure enables you to change providers without any service interruptions or hassles.

Also, read How To Cancel Zen Internet Contract

How to Cancel Plusnet Broadband Without Switching Providers?

You need to contact Plusnet directly to terminate your account when you do not want alternative provider services. Here is how:

  • Contact Plusnet directly: You can request a cancellation by:
    • Phone: You can contact Plusnet’s Customer Options Team through phone at 0800 013 2632.
    • In Writing: You must submit a completed cancellation form to Plusnet plc at The Balance 2 Pinfold Street Sheffield S1 2GU. The cancellation form exists for download on Plusnet’s website.

Things to Know Before You Cancel Plusnet Broadband

There are certain things you should know before you cancel Plusnet broadband. Whether it is the financial aspects or the timing details, it requires careful analysis for proper understanding:

  • Notice Period: Users must observe cancellation notice requirements according to the company policy of Plusnet. Read your actual contract because the necessary waiting period could differ from agreement to agreement.
  • Final Payments: A cancellation requires you to pay all remaining costs, which include both pending subscription fees and usage expenses that occurred before cancellation, along with possible early termination charges
  • Early Termination Charges: The cancellation of your Plusnet broadband contract before its expiration date will lead to early termination charges. The calculation method for early termination charges includes how many months remain under your minimum contract period and regular subscription fee without VAT that makes up your monthly charge.
  • Returning Equipment: After cancellation, you must return all equipment supplied by Plusnet which includes routers or modems. The company will give clear directions about correct equipment return methods to prevent extra costs. 

Also, read How to Cancel Hyperoptic

Conclusion

You can effortlessly cancel Plusnet broadband service under two conditions: when switching to another provider or when you plan to stop using it completely. Knowledge of required procedures in combination with notice lengths and expected fees enables you to handle the transition properly. Always check your contract along with official resources from Plusnet to gain precise details about your service. Please reach out to Plusnet broadband customer support whenever you encounter problems. 

If you want us to write about canceling other subscriptions or have any questions, feel free to comment below.

Frequently Asked Questions 

Is it possible to cancel my Plusnet broadband service without restrictions?

The ability to cancel your account exists at any time during the agreement period. Your service may be subject to early termination fees when your contract period is active.

What steps exist to prevent me from paying termination fees early?

The prevention of termination fees happens when you terminate your contract past the minimum term or when your agreement includes an exception like substantial changes in conditions.

Does account termination lead to any modifications to my email service?

After closing the account, all Plusnet account features, including email services with hosted web space, stop working.

Is there a requirement to send back the router provided by Plusnet?

Having any supplied equipment available at the end of your service is necessary to prevent further fees from accruing. Upon cancellation of your account service with Plusnet, the company will issue instructions regarding returns.

Do users need to wait for a duration during account cancellation?

The process duration depends on the definite notice period written in your contract. Check your contract or contact Plusnet because they maintain the definitive information about the process.