Mailchimp is a popular email marketing platform which offers both free and paid subscription plans to its subscribers. If you have been using Mailchimp in the past and now plan to cancel Mailchimp subscription, we are here to guide you.
The process to cancel Mailchimp subscription differs as it depends on whether you want to downgrade to a free plan or completely remove your account. It is important to understand the steps involved to ensure a smooth transition without losing any important data.
Below, we will outline the different ways to cancel Mailchimp subscription and highlight key considerations that include billing, refunds and data retention. Towards the end of the article, we have also listed some frequently asked questions that might help you clear any doubts.
How to Cancel Mailchimp Subscription?
Mailchimp allows its users to cancel their subscription online. This is a simple process that involves navigating through their website. Follow the steps below to cancel Mailchimp subscription online:
1. Log in to Your Mailchimp Account
First things first, you must log in to your account to access your settings.
- Open the Mailchimp website and enter your credentials to log in to your account.
- Enter your Username and Password, then click on log in.
2. Navigate to Account Settings
Once you are logged into the account, access the account settings where you can manage your subscriptions. Click on your profile icon in the bottom left corner of the screen. From the dropdown menu, select “Account”. This will take you to the main Account Settings page.
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3. Access Billing Section
- In the Account section, click on the “Billing” tab.
- Review your billing details to understand your subscription status and payment history.
- Locate the section that displays your current plan details on the billing page.
- Click on “Manage Plan” to view the available options.
4. Downgrade or Pause Your Plan
Mailchimp provides its subscribers with different options depending on whether they want to fully cancel subscription or just pause subscription temporarily.
- Downgrade to Free Plan: Select the free plan option to stop future billing while still having access to certain features. Follow the on-screen prompts to confirm the downgrade and review your plan details and limitations on screen.
- Pause Your Plan (if applicable): Some paid plans allow a temporary pause on the subscription, which suspends billing for a certain period. You can choose this option in case you plan to resume using Mailchimp later without fully downgrading or canceling your account.
Before proceeding, export any important data from your account and save it. You might lose data after this.
5. Confirm Cancellation
Once you’ve decided to cancel Mailchimp, it is ideal to complete the confirmation process.
- You might be asked for a reason for cancellation or downgrading. Update the same as per your convenience.
- Carefully review all the details and click on “confirm” or “downgrade” as per your selection.
You will receive an on-screen confirmation message once the process is completed. An email verifying the same may also be received.
Also, read How to Cancel SoundCloud Subscription
Conclusion
The process to cancel Mailchimp subscription is quite simple and straightforward. If you chose to downgrade to the free plan or fully delete your account, the steps stated above will guide you through the process.
Review the billing cycle before you proceed with the cancellation process. Export any important data before you confirm cancellation. This is ideal to avoid any inconvenience. Following all these steps will ensure a smooth transition.
Frequently Asked Questions (FAQs)
Can I pause my Mailchimp subscription instead of just cancelling it?
Of course, some paid plans offer the option to pause your plans and temporarily suspend billing.
What happens to my data if I downgrade my plan to free plan?
Your data, including campaigns and subscriber lists, will remain accessible under the free plan. However, certain features may be restricted.
