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How to Cancel HughesNet Service | 4 Easy Steps

HughesNet is a satellite internet provider in rural and remote areas across the United States. If you want to cancel HughesNet service, we are here to help. This article will guide you through the process step by step.

You might need to cancel your service, either because you want to change internet providers or because you no longer require satellite internet access. There are many alternatives available, like Starlink or other fiber internet providers. These work as a speedier alternative to traditional services. A correct cancellation procedure helps minimize fees and unnecessary complications.

This article explains how to cancel HughesNet service. We will guide you on how to contact customer service during contract term clarification and provide guidelines for a successful cancellation.

How to Cancel HughesNet Service?

When preparing to cancel HughesNet service, you must develop a strategy to avoid future expenses. Here are the necessary steps to cancel your subscription without any problems:

1. Review Your Contract Terms: You should study your contract with HughesNet before canceling. This is because, according to your contract’s remaining term, the Early Termination Fees (ETFs) can amount to either $15 or $400. The provider recommends waiting for the end of your term to keep yourself from facing additional costs.

2. Contact HughesNet Customer Service: Contact HughesNet Customer Service by calling 1-866-347-3292. Once you verify your account information, they will provide you with assistance to cancel your subscription.

3. Return Your Equipment: HughesNet requires customers to return all satellite dish components, including modems. They provide service beneficiaries with free shipping labels to send their equipment back to the company.  

4. Confirm the Cancellation: Once you have canceled and returned the equipment, make sure that your account has been closed completely. Look for any unexpected charges on your final bill.

Also, read How To Cancel Zen Internet Contract

Tips for a Smooth Cancellation Process

  1. Be Polite but Firm: Customer service representatives maintain a firm yet polite manner to keep customers on the account. 
  2. Document Everything: All communication related to your cancellation must be documented by writing down the representative’s name and contact time together with the call date. 
  3. Return Equipment Promptly: A prompt return of the equipment to HughesNet will help you dodge unnecessary charges. 
  4. Check for Alternatives: Test alternative internet services after you cancel because your dissatisfaction exists. 

Conclusion

Wrapping it up! I hope this article helped you to understand the process to cancel HughesNet subscription. You can complete the cancellation process of your HughesNet subscription by contacting customer support and following the step-by-step procedure given above. You must confirm before your next billing cycle to prevent additional costs. Please reach out to HughesNet customer support whenever you encounter problems. Happy browsing!

If you want us to write about canceling other subscriptions or have any questions, feel free to comment below.

Frequently Asked Questions

1. Can I cancel HughesNet online?

You must dial 1-866-347-3292 to speak with the HughesNet cancellation department for service termination.

2. How large is the early termination cost that customers need to pay?

The cancellation fee of the ETF depends on the duration that remains on your existing contract term. The fees increase from $400 at the beginning to $15 in your last pre-specified time frame.

3. What happens when I fail to send back the equipment HughesNet provided?

Costly penalties are imposed on subscribers who fail to return their equipment to HughesNet. You must use the prepaid shipping label to ship back both the satellite dish and modem to the company.

4. Can you provide early contract termination service to HughesNet customers?

Early cancellation of your service with HughesNet will generally trigger a termination fee from the company. The specific costs for exiting the contract appear in the written document, so review your agreement completely.

5. How should I proceed with switching internet providers?

The setup of your new internet provider needs to happen before you terminate your HughesNet account to maintain continuous online access.