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How to Cancel Extra Space Storage Subscription | 3 Quick Ways

In the ever-transiting phases of life, from moving homes to decluttering, temporary storage solutions can be of incredible value. Extra Space Storage operates on a rental agreement basis, usually month-to-month. 

The process to cancel Extra Space Storage subscription is a bit different from canceling a typical online service. In this case,  you need to inform the company that you are vacating your rented unit.

If you’re looking to cancel Extra Space Storage subscription, here’s a step-by-step guide to ensure a smooth process

How to Cancel Extra Space Storage Subscription By Contacting the Facility?

The most direct way to cancel Extra Space Storage rental is by simply contacting your facility’s management. Here’s how:

  1. Find Your Facility’s Contact Information:
    • Check your rental agreement, receipts, or log in to your account to find the facility’s phone number and address.
    • You can also search on the Extra Space Storage website for your specific location.
  2. Call or Visit the Facility:
    • Speak with the facility manager and inform them of your intent to vacate.
    • Provide your storage unit number and your planned move-out date.
  3. Ask About Move-Out Procedures:
    • Some locations require a written notice (e.g., 10–15 days in advance).
    • Ask if any cleaning or lock removal is necessary.
  4. Request Confirmation:
    • Ensure you receive a confirmation of your move-out and the termination of your rental agreement.

Also, read How To Cancel Terminix Subscription

How to Cancel Extra Space Storage Subscription Through the Website?

Some locations may allow you to initiate your move-out request through the online portal. Here’s how to cancel extra space storage subscription through the website

  1. Log in to Your Account:
    • Visit the official Extra Space Storage website and navigate to “My Account.”
  2. Find the Move-Out Option:
    • Look for sections like “Vacate Unit” or “Manage Rental.”
  3. Follow the Instructions:
    • Select your move-out date and confirm your request.
    • Some locations may still require additional confirmation from the facility manager.
  4. Double-check with the Facility:
    • Even if you submit your request online, follow up with the facility manager to ensure it has been processed correctly.

How to Cancel Extra Space Storage Subscription by Calling Customer Service?

If you’re unsure about the cancellation process, you can also cancel Extra Space Storage Subscription by calling Customer Service:

  1. Find the Customer Service Number:
    • The general support number is (888) 586-9658.
  2. Call and Inquire About Cancellation:
    • Provide details about your unit and location.
    • Customer service may direct you to speak directly with your facility.

Make sure, once you are told that the process is completed, get a confirmation which can help solve conflicts in the future.

Also, read How to Cancel Boingo Wireless

Conclusion

To cancel Extra Space Storage subscription, direct communication with your storage facility is required. By following the right steps, you can ensure a hassle-free cancellation and avoid any unnecessary charges.

Canceling storage might not be as easy as tossing out old furniture, but with the right approach, you’ll be free from extra space (and extra payments) in no time!

Frequently Asked Questions

Can I cancel my Extra Space Storage subscription online?

Yes, some locations allow you to submit a move-out request online through your account. However, it’s best to follow up with the facility manager to ensure proper cancellation.

Do I need to give notice before moving out?

Most locations require at least 10–15 days’ notice before your move-out date. Check your rental agreement for specific details.

Can I transfer my storage unit to another person instead of canceling?

Extra Space Storage generally does not allow direct transfers of rental agreements. A new person would need to sign a separate rental agreement.