How to Cancel Authorize.Net Account | 2 Quick Ways

Canceling a subscription may sometimes be a hassle as you need to follow a certain process and check respectives terms and conditions to avoid any unexpected charges. In case you are planning to cancel Authorize, which is a payment gateway, there are certain things that you need to keep in mind before proceeding. 

Authorize.Net is a widely used payment gateway that enables businesses to process online and in-person transactions. The process to cancel Authorize might seem a little tricky, but we will break it down for you step by step to do so, effectively highlighting key considerations, steps, and important details to keep in mind.

How to Cancel Authorize Account?

There are different methods using which you can cancel an Authorize account as per your convenience. They are listed below:

How to Cancel Authorize Account by Contacting Merchant Support?

Probably one of the easiest ways to cancel Authorize.net is through merchant support. Below are the steps to achieve the same:

Step 1: Gather Your Account Information

• Locate your Merchant ID or Account Number (found in welcome emails, monthly statements, or the Merchant Interface).
  
• Ensure you have your business name, contact details, and the primary account holder’s name ready.

Step 2: Contact Authorize.Net Support

• Visit Authorize.Net’s official website.
  
• Navigate to the ‘Support’ or ‘Contact Us’ section.
  
• Find the merchant support phone number or email for account-related queries.

Step 3: Request Cancellation

• Phone: Call the provided support number and request cancellation.
  
• Email/Form: If available, use an official contact form or email to submit a cancellation request.

Step 4: Verify Identity and Submit Required Information

• Provide your Merchant ID and other necessary details.
  
• Ask about any required forms or additional steps.
  
• Confirm if there are cancellation fees.

Step 5: Obtain Confirmation

• Request a Cancellation Confirmation Number or Reference ID.
  
• Ask for a written confirmation via email.
  
• Keep a record of the cancellation request for future reference.

Also, read How to Cancel Extra Space Storage Subscription

How to Cancel Authorize Account by Submitting a Written Cancellation Request? 

Another way to cancel Authorize Account is by submitting a written cancellation request. This is because even if you call, Authorize.Net may require a formal written request. Here is how to do it:

1. Prepare a Formal Letter on company letterhead, including:

• Merchant ID or Account Number
  
• Business name and contact details
  
• Name and title of the authorized person
  
• A request to cancel the account with an effective date
  
• Signature and date
  
• Contact phone number and email

2. Send the Letter to the specified Authorize.Net email or mailing address (as instructed by their support team).
   
3. Confirm Receipt by following up via phone or email.

Also, read How To Cancel A FEMA Application?

Important Considerations Before You Cancel Authorize Account

Before you start the cancellation process for your Authorize Account, there are a few things you need to check and consider before going ahead. They are listed below:

• Impact on Payment Processing: Once canceled, you will no longer be able to process transactions through Authorize.Net. Ensure an alternative payment gateway is set up before cancellation.
• Recurring Billing & Subscriptions: If you have recurring billing enabled, you must migrate to a new service to avoid disruptions. Customers linked to automated payments will need to update their details with the new provider.
• Data Retention & Migration: Authorize.Net may not retain transaction history after cancellation. Export any important transaction records before closing the account.
• Fees & Contract Terms: Check for early termination fees in your agreement. Some plans may have a minimum contract period, and canceling early may lead to penalties.
• Timing & Confirmation: Plan cancellation in advance to avoid downtime in payment processing. Always keep a record of the cancellation confirmation.

Conclusion

Canceling an Authorize.Net account requires direct action through their support team. Be prepared with your account details, verify the steps, and ensure your business has a backup plan for payment processing.

While the process may take some time, careful planning ensures a smooth transition. And remember, when one payment gateway closes, another one opens—just make sure it’s ready to go!

Frequently Asked Questions