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How to Cancel Lumosity Subscription | 3 Easy Methods

Are you thinking of ending your Lumosity subscription? Worry not, the process to cancel Lumosity subscription is easy and quite straightforward. This article presents a step-by-step guide that provides a seamless transition process.

Lumosity enables users to improve their mental capabilities through brain-training exercises. If you have used this platform but didn’t find it useful, you can easily cancel it. This also prevents additional costs.

This comprehensive article enables you to understand how to cancel Lumosity subscription from each platform with all necessary details included.

How to Cancel Lumosity Subscription Via the Official Website?

Follow these simple steps to cancel Lumosity Subscription via their official website: 

  1. Access Your Account: From your preferred browser, visit the Lumosity website and log into your account.
  2. Navigate to Account Settings: Select “Account Settings” that can be found under your user name or profile icon in the top-right area.
  3. Manage Subscription: Under Account Settings, find the ‘Manage Subscription‘ option and click on it.
  4. Cancel Auto-Renewal: Locate the ‘Cancel Auto-Renewal’ button at the bottom of the page. Confirm Cancelation.

How to Cancel Lumosity Subscription on Android?

Follow these easy steps to cancel your subscription on Android:

  1. Open the Lumosity App: Launch the Lumosity App on your Android device.
  2. Access Account Settings: The account settings screen is accessible through three lines or dots located under the ‘More’ menu.
  3. Manage Subscription: You can reach ‘Manage Subscription’ by navigating through the application.
  4. Cancel Subscription: Under Manage settings, customers must seek their Lumosity subscription before pressing the ‘Cancel Subscription’ button that appears at the page base.   

Alternatively, through a web browser:

  1. Visit Google Play Subscriptions: Go to Google Play Subscriptions.
  2. Select Lumosity: Users should access their Google Play Subscriptions platform by visiting Google Play Subscriptions.
  3. Cancel Subscription: To cancel the Subscription, you should click ‘Cancel Subscription’ and then follow the provided directions.

Also, read How To Cancel Babbel Subscription

How to Cancel Lumosity Subscription on iOS?

Follow these easy steps to cancel Lumosity Subscription on your iPhone or iPad:

  1. Open Settings: Open settings in your Lumosity App on your iPhone or iPad.
  2. Access Apple ID: You can access your Apple ID settings by tapping on your name, which appears at the top of the screen on your device.
  3. View Subscriptions: Tap ‘Subscriptions.’
  4. Select Lumosity: Find and tap on the Lumosity subscription.
  5. Cancel Subscription: Open the Subscription section, then select ‘Cancel Subscription’ to proceed with confirmation.

Important Considerations 

After canceling your subscription, you should take into account these considerations:

  • Timing: When you cancel, all further payments are stopped. Until the conclusion of your current subscription period, you continue to have premium access.
  • Account Deletion: You cannot delete your Lumosity account while it maintains active premium access, yet one can delete the account by canceling premium access. First, you must disable auto-renewal, then wait for your subscription term to end or speak with Lumosity support staff for help.
  • Refunds: Lumosity’s refund policies vary. You should inspect their Payment Policy documentation or reach out to their customer support group regarding possible refunds.

Also, read How To Cancel Course Hero Subscription

Conclusion

Wrapping it up! I hope this article helped you understand how to cancel Lumosity subscription. Lumosity makes it easy for users to cancel their subscriptions through all their available platforms, including websites and Android and iOS devices. Successful subscription management follows the described steps that align with your selected preferences. It is important to keep track of subscription policies and actively manage your digital accounts to prevent additional costs. In case you encounter any problems, please contact Lumosity customer care. 

Frequently Asked Questions

Which procedure should I follow to cancel my membership at Lumosity?

The process of subscription cancellation starts with your account login and then leads to the Account Settings section, followed by Manage Subscription where you find the auto-renewal cancellation steps.

Do I get an instant cut-off after terminating the account?

The premium access continues until your current billing period ends.

Does cancellation of service result in any refund or reimbursement?

Lumosity.com and Google Play clients can request refunds for their purchases or renewal charges if they made their payments within thirty days before their request, whereas monthly subscriptions fall under an exclusion. The App Store maintains full autonomy of Apple regarding all purchase refunds on Lumosity products.

What steps can I use to confirm that my subscription cancellation process is successful?

The confirmation email will arrive to you following cancellation. The subscription status screen inside ‘Account Settings’ lets you verify that automatic renewal has been disabled.

Is it possible to delete a Lumosity account after canceling its service?

Premium accounts that show active status need to wait before account deletion becomes possible. To cancel the subscription, you must wait for the term to end naturally or speak to Lumosity support staff for help.